Hello, I got charged for an auto renewal and it was very expensive, I want to cancel my subscription please and get a refund please. I tried to contact the customer support but, it only gives me a call option and when I call nothing works, the phone number not working for me,the phone says it doesn't exist. I saw that I can get a refund for auto renewal annual subscription from 60 days from purchase. Can you please help me get a refund please cause I can't find any other way to contact you. Thanks in advance.
Solved! Go to Solution.
We are extremely sorry for the inconvenience caused, unfortunately we dont have an option to initiate refund through community so we kindly suggest you to contact support by accessing the below link. If in case you have any concerns please feel free to reply back to this post.
@Rajiv_s1 Hello Rajiv, thank you for replying, I tried the support link that you sent several time but refund is only available through calling mcaffe in USA and they give me a phone number 1-800..... Which is incorrect, such phone number doesn't exist. I was very glad if I could chat but refund option only available for calls. And thus is the only option to get a refund in the customer support, do you have another option how can I get a refund because the charge was extremely expensive.
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