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roko88
Contributor
Message 1 of 3
‎02-01-2023 08:00 AM

Refund for Autorenewal

I have been trying to call the different numbers posted on the customer support page but none of them have been working. I have cancelled my subscription a few months ago yet have been billed for autorenewal. I would like to request a refund but using the website proves to be difficult. There is no other way to contact mcafee support through the website. 

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2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3
‎02-01-2023 08:10 AM

Re: Refund for Autorenewal

Hi @roko88 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Edward Franso

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roko88
Contributor
Message 3 of 3
‎02-06-2023 03:45 AM

Re: Refund for Autorenewal

Good day @Edward_Franso !

I have replied to your private message. hoping to hear a reply back.

 

Thank you!

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