Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 4

Refund Request

I kindly request assistance with getting a refund. I was scammed by pop up notifications from the internet into renewing my mcafee subscription but it’s too expensive for me to keep. I have tried calling the number but no answer.

3 Replies
Message 2 of 4

Re: Refund Request

Hi @Ravjolt 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.


Krishnamanikandan KS

Message 3 of 4

Re: Refund Request

Where do I find the direct message?
Reliable Contributor
Reliable Contributor
Message 4 of 4

Re: Refund Request


to access private message sent by mcafee moderator;

if you are logged in to this community you should see an envelop/mail icon next to your username at the right upperside of this page.

when you click on this envelop/mail icon you will see the private message overthere.

click message to open and below is a reply button when opened.

if for some reason you don't see this envelop/mail icon change browser to Edge of Firefox.

another user from this community had this issue and changing to Firefox for example solved the issue.

myself using Edge and no problems.

hope this helps.


How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community