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Contributor II
Message 1 of 3

Refund Request for those in Philippines

Hello team!

I was able to get in touch with a representative from McAfee.  I dialed 001-866-6223911 using my cellphone and was able to talk to Gel (I believe it is from a call-center based also in Manila).  

It is better to talk to them since there is no way a bank can refund the transaction since it is a transaction between us and McAfee.  

The person on the other end of the line was very nice and even offered me some promos should I wish to stay with McAfee.  I told them I will decide later on.

I can now sleep soundly knowing I'll get back almost P8,000.00 I was charged.

God bless everyone!

2 Replies
Message 2 of 3

Re: Refund Request for those in Philippines

Hi @Astigarnold 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1800-1441-0188 or connect using the below link.

McAfee Consumer Support

Hari Durairaj

Message 3 of 3

Re: Refund Request for those in Philippines

Hi! I recently requested my subscription to be refund also, question… when did you receive your refund? Also when did you uninstall the product? Thanks!

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