I have problem with unexpected renewal to my credit card. For that, I have several service requests to claim refund through refund request forms. After I fill out the refund request forms, automatically give number that I can't contact from Indonesia. I also reach McAfee Official Account on Facebook Messenger but no response until now. Please support for my refund problem. Thank you
Solved! Go to Solution.
Hi @Esti
Greetings from McAfee.
We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Hari
Hi @Esti
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.
Regards,
Hari
Hi @Esti
Greetings from McAfee.
We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Hari
Unfortunately i can't make a contact to the number given on the costumer support page. Also i went to my account and can't open the 'manage auto renewal' page thus mean i can't unsubcribe the product. Please advice, i see many people also experience this. Thank you.
Regard,
Esti
Hi @Esti
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.
Regards,
Hari
i have the same problem the phone number you provide doesnt work
Really sorry to hear that. but do you have checked your own phone might have the issue. Many time our old android phone doesn't support the new softwares. That is why I suggest you add your phone.
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