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Sam123
Contributor
Message 1 of 3

Refund Auto-Renewal Please

Hi, 

I would like to refund an auto-renewal which is on a device I no longer have. I went through the steps on the customer service page which told me to ring (0800) 028 7581. I tried ringing multiple times with no success. My service request no: 2958942642. Please if anyone can help me with this issue. 

Thanks

2 Replies
Allwyn_GI
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Refund Auto-Renewal Please

Hi @Sam123,

Sorry for the inconvenience caused. I have sent you a personal message. Kindly check and respond to it.

Regards,

Allwyn I

Allwyn_GI
McAfee Retired
McAfee Retired
Message 3 of 3

Re: Refund Auto-Renewal Please

Hi @Sam123,

As discussed on call, the refund has been initiated and it would take around 5 - 7 business for the amount to be credited into your account. The Service request number is 2958942642. Please reply back to the same post if you haven't received your refund within the allotted time.

Regards,

Allwyn I

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