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hailandkill
Former Member
Message 1 of 5
‎03-01-2010 01:42 PM

Reformating?

I reformat my three computers quite often and this hasn't been an issue yet. I just reformated one of my computers and when i went to download macafee from their website it said that i am currently using 6 out of 3 of my active subscriptions and it wont let me download the program. So now im stuck with no security until this issue has been resolved. How can I have even installed it the 4th, 5th, 6th times to begin with if this was their policy that you can't reformat?

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4 Replies
exbrit
MVP
MVP
Message 2 of 5
‎03-01-2010 01:58 PM

Re: Reformating?

Call Customer Service to sort that out.

Telephone Customer Service
To speak with a Customer Service representative, call 
1-866-622-3911. You may be asked for your registered email address and 
order number. Telephone charges may apply.
Average contact length: 10
  minutes
Estimated wait time: 5-10 minutes
Hours of Operation: 
Available daily, 6am-6pm Pacific
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hailandkill
Former Member
Message 3 of 5
‎03-01-2010 04:01 PM

Re: Reformating?

ya i was planning on doing that but it wasn't an issue before so i thought they may have changed their policy or something

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exbrit
MVP
MVP
Message 4 of 5
‎03-01-2010 04:31 PM

Re: Reformating?

I really don't know anything about the licensing side.  I know it's per machine, that's all.

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hailandkill
Former Member
Message 5 of 5
‎03-01-2010 07:02 PM

Re: Reformating?

Alright, thanks.

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