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Former Member
Message 1 of 2

Recover Data From Stolen PC and Live Chat Issue

1.  My laptop was just stolen.  It had McAfee Internet Security installed.  Can McAfee help me recover the laptop serial number or other identifying data?

2. I haven't been able to access support Live Chat from my new laptop.  I get as far assubmitting the form with my name and question, but that form reappears when I press Submit.  How can I get through to Live Chat?

3. Can I transfer my current McAfee subscription to my new PC

1 Reply
Former Member
Message 2 of 2

Re: Recover Data From Stolen PC and Live Chat Issue


McAfee Internet security do not have the ability to recover the stolen PC. This feature is only applicable in McAfee Ant theft.

To contact customer service, kindly click on the useful links  at the top and select customer service

For US contact 1 866 622 3911 (Toll Free)

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