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Message 1 of 3

Re: Refund


I paid for a subscription this morning, thinking that it was a monthly subscription but it was a yearly one. I’m a university student and the money for deducted from my account by Mcafee is too much, there are things I have to do with the money. So I cancelled my subscription and have been struggling since morning to get help on how I can get a refund.

2 Replies
Message 2 of 3

Re: Refund

Hi @Karabo 

We are truly sorry for the inconvenience caused, we do not have an option to process refund through the forums portal. We request you to get in touch with our support team to help you with your request.

Please contact support on 011 707 5566 (South Africa) between 9 am - 5 pm.

You can also get in touch with our chat support team by accessing the link below and choose your appropriate region.

McAfee Support


Message 3 of 3

Re: Refund

Good Morning

The number you have provided to me does not exist and the custom service number doesn’t seem to work too, so provide me with more resources to help solve the problem.

Thank you 

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