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Nik13
Contributor II
Message 1 of 4

REFUND

My account was renewed automatically and i want to request a refund since McAfee email said that it is refundable as long as before 60days from the invoice date. Mr. Kumar_Suman replied to me in a previous post saying that he will help and they will arrange to contact me in 48hrs but no response so I post again my problem how anybody can find you....

3 Replies
Kumar_suman
Moderator
Moderator
Message 2 of 4

Re: REFUND

Hi @Nik13 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have already sent a private message to you, kindly revert with the required call back details to help you regarding the refund.

Note: Resending private message again.

Regards,

Kumar

Nik13
Contributor II
Message 3 of 4

Re: REFUND

I have requested a refund from an automatic renewal three months ago and you personally KUMAR SUMAN have answered me to give you a contact number to be called within 48 hours to give me a solution to my problem you have never called me because you are making fun of me and you do not return my money back I mean I have to move legally to get my money back;

Kumar_suman
Moderator
Moderator
Message 4 of 4

Re: REFUND

Hi @Nik13 ,

Greetings from McAfee.

We are sorry for the inconvenience caused. We haven't received any private message with the required details. Although we were able to reach you with the information saved in the service request created by you for the similar issue.

As we discussed on call, we have initiated the refund from our end. Your refund order number is CS2942528656.

Regards,

Kumar

  

 

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