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May-Ep
Contributor
Message 11 of 13

Re: REFUND REQUEST FOR AUTO-RENEWAL (PHILIPPINES)

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Hi Your website says that request for refund should be made by call but I can't contact your number. Posting this here as request and reference of date that I need to refund my payment for 2022-2023 and have my subscription/s cancelled.

 

Thank you.

Inah25
Contributor
Message 12 of 13

Re: REFUND REQUEST FOR AUTO-RENEWAL (PHILIPPINES)

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Hi, I also have the same issue. I would like to ask for a working customer service phone number here in Philippines that we can contact in requesting for refund (due to unexpected auto renewal). Please help. Thank you! 

ddmansi
Contributor
Message 13 of 13

Re: REFUND REQUEST FOR AUTO-RENEWAL (PHILIPPINES)

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Hi. I have the exact same issue with my subscription . The contact number i was provided with is useless. Please help me secure a refund as well.
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