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Former Member
Message 1 of 3

Quarantinee and subscribtion end


My subscribtion end and i have problem to get back my quarantined program. I can't get it back becouse even if i try extract files from quarantinee folder Mcafee block it againt and i can't turn off scanning and firewall becouse on my screen program i can click only on resubscribtion button and updates so i ask how i can get my program back ( i can't even turn anivirus off ).

I will be grateful if you can send me answer asap.

2 Replies
Message 2 of 3

Re: Quarantinee and subscribtion end

Moved from Service and Support to General Discussion > Discussions

Could you elaborate more in regards as to what you wish to do? Are your intentions to (Renew)? You mentioned you had a (Quarantined) program? Please kindly provide more information, so as we can proceed further.

Of course you can choose to contact Technical Support\Customer Service 24\7 to address your concerns.

Thank you,



Consumer Products

McAfee Volunteer
Former Member
Message 3 of 3

Re: Quarantinee and subscribtion end

I want renew that file, which is quarantined but i can't do this becouse withou subsciption i don't have acces to option ' quarantined elements'.

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