×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Meganalthouse
Contributor
Message 1 of 3

Please help

Can I please get someone to actually help me. I’ve been trying to refund my subscription for almost a month. I call and call and call and no one can help me. They just “escalate” my case, say I’ll get a call back, and then never call. What do I have to do to get someone to actually help me.

2 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 3

Re: Please help

Hi @Meganalthouse 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

GaneshR
Moderator
Moderator
Message 3 of 3

Re: Please help

Hi @Meganalthouse 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer using the below link.

McAfee Chat Support 

Regards

Ganesh Raju R

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community