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PeterDe
Contributor
Message 1 of 3

Please help me

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I couldn't get the customer service person over the phone even I tried many times and stayed many hours on the call. My subscription auto-renewed and charged my credit card. I don't want to continue and I would like a refund for the amount that was charged. Please help me with this request.

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krishna55
Moderator
Moderator
Message 3 of 3

Re: Please help me

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Hi @PeterDe

Greetings from McAfee.

As we discussed, we have initiated the refund from our end. 

Regards,

Krishnamanikandan KS

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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krishna55
Moderator
Moderator
Message 2 of 3

Re: Please help me

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Hi @PeterDe 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

krishna55
Moderator
Moderator
Message 3 of 3

Re: Please help me

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Hi @PeterDe

Greetings from McAfee.

As we discussed, we have initiated the refund from our end. 

Regards,

Krishnamanikandan KS

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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