Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

Outlook blocked from sending ZIP files

Windows 11, latest Outlook Office 2021. When I try to send an email with a ZIP file attached, McAfee Small Business Security quarantines the attachment. Tried excluding OUTLOOK.EXE but that did not work. Tried excluding the ZIP file but OUTLOOK makes its own copy of the file and it is never in the same place twice. Is there ANY WAY to make the Real Time Scanner exclude ZIP files in emails? My work involves sending ZIP files to customers every day.


Any ideas?



1 Reply
Message 2 of 2

Re: Outlook blocked from sending ZIP files

Hi @Topher 

We regret for the inconvenience!

McAfee security software for Windows or macOS, such as LiveSafe or Total Protection, allows you to exclude individual files from being scanned for viruses by the product's Real-Time, Scheduled, On-Demand, or command line scanning features. Kindly refer the below article for more details

How to exclude files from virus scans on Windows or macOS

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Sudharsanam G

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community