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mlmurph
Former Member
Message 1 of 4
‎02-07-2015 07:47 AM

Online Backup

I have McAfee Internet Security, which included Online Backup.  I had to reinstall the application and now the option no longer exists.  I now have a configuration tool on my desktop, that when I try to complete returns an error message that states there "is no Internet connection" (yet, here I am posting).  What's up with this?

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3 Replies
exbrit
MVP
MVP
Message 2 of 4
‎02-07-2015 08:22 AM

Re: Online Backup

Moved to Online Backup.  See the Announcement at the top here:  https://community.mcafee.com/community/home/data_protection_backup/online_backup - it's been discontinued.

There is a FAQ on it but at the moment they appear to be offline, I will post back.

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exbrit
MVP
MVP
Message 3 of 4
‎02-07-2015 08:32 AM

Re: Online Backup

In the meanwhile...

Any issues Technical Support would be glad to help: link below.

Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers

Consumer Technical Support (alter Country @ top right as needed)

Consumer Customer Service (Accounts, Billing, Registration, etc.)
Anti-Spyware/Malware/Hijacker Tools


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exbrit
MVP
MVP
Message 4 of 4
‎02-07-2015 08:50 AM

Re: Online Backup

OK, here is the FAQ.

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