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user_30293
Former Member
Message 1 of 11

No record of scheduled scan run showing in security history

I believe that I have finely been upgraded to McAfee Antivirus Plus version 15.1.R2 with the blue background UI, but now I no longer see the results of my weekly scheduled scan activity in the Security History report.  All that appears are numerous (100's) incoming connections which have been blocked.  The only indication that I now receive that the scheduled scan has run is a notification saying so when I click on the "bell-looking" icon on the new UI.

Once run, do scheduled scans no longer appear in the Security History even though I've selected show "everything"?

10 Replies
catdaddy
MVP
MVP
Message 2 of 11

Re: No record of scheduled scan run showing in security history

Good Question ? As I have 15.1r2 also but have yet to receive the Blue (GUI). Perhaps one of my Colleagues whom has (LiveSafe) and the Blue (GUI) will pick up this and chime in.

After checking mine in the (Green) GUI, it indeed displays all.

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 3 of 11

Re: No record of scheduled scan run showing in security history

Could you please provide us a Screenshot of the 'Drop Down' box open?

Can you select 'Scans run'     'All Days' ?

It should show all once you expand Everything.

Cliff
McAfee Volunteer
user_30293
Former Member
Message 4 of 11

Re: No record of scheduled scan run showing in security history

There is no longer a "Scans run" selection like on the prior UI.  Just what you see on this screenshot.

20170423_214729_HDR-1.jpg

catdaddy
MVP
MVP
Message 5 of 11

Re: No record of scheduled scan run showing in security history

Thank you David, could you change it from Last 24 hours to (All Days).

If anything else occurred it should show.

Also click on the Drop Down Arrow beside (Everything) and see if you see anything else listed.

Such as Threats detected/Scans run/Incoming/outgoing connections blocked.

It has been brought up as a Topic of discussion on tomorrow's call.

Cliff
McAfee Volunteer
user_30293
Former Member
Message 6 of 11

Re: No record of scheduled scan run showing in security history

"All days" still doesn't show it.  This scan of interest ran at 2:06 am this morning CDT, so definitely within the last 24 hours.

The drop down arrow shows nothing additional to select.

Just curious - what is that "bell-looking" icon called on this new UI?

catdaddy
MVP
MVP
Message 7 of 11

Re: No record of scheduled scan run showing in security history

Thanks again David We can show your last Screenshot/Post to the Engineers tomorrow. There does seem to be a glitch, as what the bell means I am not certain. But will ask tomorrow as well.

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 8 of 11

Re: No record of scheduled scan run showing in security history

We are on the Call now and the bell is basically from the *Notification Center*

Cliff
McAfee Volunteer
Peacekeeper
Message 9 of 11

Re: No record of scheduled scan run showing in security history

They want to know what you actually want to see and why. Is it that the scans run option is missing from the drop down box

catdaddy
MVP
MVP
Message 10 of 11

Re: No record of scheduled scan run showing in security history

See post#3

Cliff
McAfee Volunteer
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