Hello.
A couple of days ago i bought a new desktop PC.And it has has come pre-installed with a mcafee trial.
The problem is, i also bought a laptop about 6 months ago that also came with a mcafee trial and i purchased a subscription for this laptop (1 license).
My question is - Can i just log into my existing account on this new desktop to activate the 90 trial without it effecting my 1 year subscription on my laptop?
I have these options -
1..I already have an existing Mcafee account.
2..I do not have a mcafee account.
The versions look identical on both the laptop and desktop.
I need to find out pretty quickly because the trial needs to be activated by the 20th of july.
I would sooner activate the trial first (rather than purchasing another license),so that i can test the new desktop for any problems.And if there are any problems i have been told i can return it to the store within 30 days.
Thanks in advance.
Solved! Go to Solution.
Please click on Useful links at the top of this page and click on Technical support , so that our technicians would help you get your subscriptions updated or will help you reinstall the right package that needs to be installed .
Thanks
Hello jack,
If both the trial version right now on the PC and the one you have newly purchased are the same one , please select I already have a McAfee account - provide inn that email address that would automatically update your subscriptions. If not , Please follow the instructions here http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507 and reinstall the subscription that you have purchased for the desktop and everything should be fine
Regards,
Thanks for the reply.
Sorry if i didnt make it clear in my first post (not used to using forums).
I only have one licence ,which i bought about 6 months ago for the trial that was on my laptop.
My worry is ,if i sign into my new desktop with the same details will this somehow effect my licence on my laptop? ..Seeing as i only have 1 licence at the moment.
Or will it activate the 90 day trail on my new desktop? ..Which is what i want.
Sorry for being a pain .Any advice will be greatly appretiated.
Please click on Useful links at the top of this page and click on Technical support , so that our technicians would help you get your subscriptions updated or will help you reinstall the right package that needs to be installed .
Thanks
Ok ...thank you.
Ive double checked the version numbers on both the laptop and desktop - They are both identical.
So it looks like i just have to buy another license,so that i can use it on 2 computers.
I ddint realize it was only £5 to add a license.
Thanks for your help.
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