I downloaded 2011 mcafee about 2 weeks ago. Suddenly yesterday, i kept getting microsoft security warnings, saying I was infected, and IE kept opening to an antivirus.net site saying i should purchase, etc...(which i did not) anyway..had a friend try and give me pointers. I was able to restore my computer to an earlier date, which allowed me to get back online and what not. I also downloaded microsoft security essentials and ran that. McAfee was showing no viruses, etc...
but now, my real time scanning will NOT stay on!!!
WHAT CAN I DO!?!?!?
System Restore's are usual to mess with an Anti Viruses engine.
Please download McAfee Virtual Technician from here.
(I would also Download Malwarebytes Free from malwarebytes.org, just to make sure you are free from infection.)
well all this was happening before I did the restore.......
what is virtual technician? What do i do with it?
and malware...that will walk me thru the download?
Yes, McAfee Virtual Technician is a program that is dedicated to fixing problems with the McAfee products. (And it is created by McAfee)
Malwarebytes is just install, and then you run it.
so i ran the virtual tech...and it says
problem - real time scanning off
fixed - registry entry problem (1 detected)
problem - missing files (2)
pending - engine out of date.
so obviouslly there are problems...what can i do??
Can you take a screenshot?
MVT should fix the problems, if not you will have to wait till an expert comes along.
screen shot of what..the thing I just posted?
im doing the set up of malwarebytes now
ugh now it says the current database is not supported by this version of malware. im so tired of always having problems with computers
In your next post, can you please try to include:
Also after running MVT, it requires a reboot.
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