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Peacekeeper
Message 21 of 26

Re: My window cannot start after the latest update

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Restore remove Mcafee via windows removal followed by MCPR then  reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

and reinstall from your account

BTW what file is it that it says cannot be accessed?

hebbe
Former Member
Message 22 of 26

Re: My window cannot start after the latest update

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The only way to get a stable Windows 7 command prompt on this computer is to boot from a Windows 7 OEM installation DVD.

In this mode works not MCPR.exe or Mcpreinstall.exe

From the Windows 7 OEM installation DVD I can also run system restore but unfortunately provides no information on which file that can't be accessed...

Peacekeeper
Message 23 of 26

Re: My window cannot start after the latest update

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Ok what I suggested and correct me if I misunderstand but you can restore to a former time? If so can you then uninstall mcafee?

hebbe
Former Member
Message 24 of 26

Re: My window cannot start after the latest update

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I also missed to inform 🙂

The file that couldn’t be accessed breaks down the system restore, I can't go on 😞

hebbe
Former Member
Message 25 of 26

Re: My window cannot start after the latest update

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Right now it seems to be a hardware failure

The memory test was great a few days ago but no it's really bad...

Peacekeeper
Message 26 of 26

Re: My window cannot start after the latest update

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If it is memory issue maybe remove a stick or two and see how it goes?

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