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seeyaroy
Former Member
Message 1 of 26

My window cannot start after the latest update

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Hey guys,

Yesterdat my Mcafee on my laptop requires a reboot for its updating, then my windows 7 got stuck in the windows loading page (the flag). I restored my windows and everything goes back to normal. But today the Mcafee is updated again and the same thing just happened again. now i am pretty mad about this and if anyone knows how to solve this plz inform me as soon as possible. thanks.

1 Solution

Accepted Solutions
seeyaroy
Former Member
Message 5 of 26

Re: My window cannot start after the latest update

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I updated all my adapter dirvers and forbid the auto start of Connectify and then everything works well now.

Thanks for your help.

View solution in original post

25 Replies
travisyuan
Former Member
Message 2 of 26

Re: My window cannot start after the latest update

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Yes I have same issue. My DELL laptop with win7 cannot start.

Peacekeeper
Message 3 of 26

Re: My window cannot start after the latest update

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Best to report this to technical support and see if they know of the issue. What version did you have previously?

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

post back result and your SR job number and i will follow this up on our mondays call.

Message was edited by: Peacekeeper on 16/12/12 7:39:38 PM

Message was edited by: Peacekeeper on 16/12/12 7:40:06 PM
seeyaroy
Former Member
Message 4 of 26

Re: My window cannot start after the latest update

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I am not sure what the exact version is,but it is's supposed to be the latest version before the update of 14th, Dec, 2012.

BTW my laptop is Dell XPS 15 and OS is windows 7 ultimate.

I just reported this problem and my SR number is 995525857.

The assistant told me it's about a conflict with internet adapter and also with my wifi hotspot software connectify.

i will go checking if his solution works and post some information here again.


seeyaroy
Former Member
Message 5 of 26

Re: My window cannot start after the latest update

Jump to solution

I updated all my adapter dirvers and forbid the auto start of Connectify and then everything works well now.

Thanks for your help.

Peacekeeper
Message 6 of 26

Re: My window cannot start after the latest update

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So by chance have you an atheros wireless adapter driver? What version do you have now of Mcafee.14th Dec update seemed to be a 11.6 update.

customer426
Former Member
Message 7 of 26

Re: My window cannot start after the latest update

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I too am having this problem.  My Atheros adaptor is updated.  I am getting quite frustrated with this.  Any advice?

Peacekeeper
Message 8 of 26

Re: My window cannot start after the latest update

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First for my info please post your version number if you know it.(of Mcafee that is not atheros).

Then call support they will work through it for you.

seeyaroy
Former Member
Message 9 of 26

Re: My window cannot start after the latest update

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Now it's 11.6

seeyaroy
Former Member
Message 10 of 26

Re: My window cannot start after the latest update

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wireless adapter should be updated as well. hmmm  and try stopping some software concerning wifi from auto start.

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