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catdaddy
MVP
MVP
Message 11 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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I will send ​ an email on your behalf.

Cliff
McAfee Volunteer
selvan
McAfee Retired
McAfee Retired
Message 12 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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Hi Syamsul,

McAfee Anti-theft service is End of life Jan 2015 and Support was ended March 2015. Please see TS101986 - Anti theft End of Life Announcement

While Support has ended a year and half back we will be doing our best to assist you. Keep in mind that the process would take longer than usual since the Service is EOL.

In order to proceed further please answer the Security Questions below

Question 1 :  What was your dream job as a child?

Ans:

Question 2 :  What was your childhood nickname?

Ans:

mesyamsul
Contributor
Message 13 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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thank you ​,

thank you ​,

the answer;

1. Pilot

2. mat pesal

selvan
McAfee Retired
McAfee Retired
Message 14 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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Syamsul Yusoff wrote:

the answer;

1. Pilot

2. mat pesal

Your answers are right. Please contact Support from https://service.mcafee.com preferably from an alternate PC and have your device unlocked. Post back in this thread if there are any clarifications.

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