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mesyamsul
Contributor
Message 1 of 14

My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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Hi Mr. , could you inbox me, i've got issue regarding Anti-Theft.

(trying to message you, but failed; not in connections)@

1 Solution

Accepted Solutions
selvan
McAfee Retired
McAfee Retired
Message 14 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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Syamsul Yusoff wrote:

the answer;

1. Pilot

2. mat pesal

Your answers are right. Please contact Support from https://service.mcafee.com preferably from an alternate PC and have your device unlocked. Post back in this thread if there are any clarifications.

View solution in original post

13 Replies
catdaddy
MVP
MVP
Message 2 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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Branched discussion to a thread of it.s own.

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 3 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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​  Could you kindly assist this user?

Thanks,

CD

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 4 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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​,

                         Could you kindly provide a (Screenshot) of the issue you are experiencing? It would go along way towards obtaining assistance.

Cliff
McAfee Volunteer
mesyamsul
Contributor
Message 5 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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thank you mr. ​, i will sceenshot and post a new thread.

catdaddy
MVP
MVP
Message 6 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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You are quite welcome   You can post it back (Here) as I created this discussion on (Your) behalf.

All the Best,

CD

Cliff
McAfee Volunteer
mesyamsul
Contributor
Message 7 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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Okey, here's the story, around 4 months ago, Anti-Theft locked this laptop (Asus K46C; my friend laptop actually), and I already open the thread here; and

thanks to Mr. , he guided me successfully unlocked Anti-Theft.

But now same problem happen (again), and my friend told me that he just not switch 'on' the laptop for 3 to 4 days. When he try to turn ON, the Anti-Theft locked his laptop.

WhatsApp Image 2017-01-03 at 11.01.30 PM.jpeg

Need help to unlocked this, and also guide me to disable this function permanently.

Thank you in advance, and thank you agaian Mr. CD

catdaddy
MVP
MVP
Message 8 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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​,

                          I will tag a Tier Tech 2.5 to assist you...

  ​  Could you kindly assist this user?

Cliff
McAfee Volunteer
mesyamsul
Contributor
Message 9 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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Detail;

Platform ID: 0000D67B

Platform Recovery ID: D5LQT4BTKSORWRAPD2YQBDJEZE

(can't recognize whether 'O' or '0')

mesyamsul
Contributor
Message 10 of 14

Re: My ultrabook was blocked by Intel Anti-Theft. Need help to unlock Anti-Theft

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anybody else can help?
pending over than 1 month now..

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