The McAfee security app keeps crashing on my android. I have reinstalled the app many times and my phone is up to date but it still opens and immediately crashes. Any solutions? Thanks!
Hi @V12
Please do provide the make and model of your mobile device to further look in to this.
Thanks,
It is a Huawei P30 Light
Hi @V12
We are aware of this issue and our backend team is working as fast as they can to get this addressed. We will keep you posted on this.
Thanks,
Some Android apps started crashing for users yesterday for no apparent reason. These affected apps are not related to each other, which has caused a lot of confusion amongst users.
The app works without being activated on my subscription. As soon as I log in with the activation code it starts crashing.
Hello,
Many months after my initial report the mobile app on Android crashes as soon as it opens so I cannot use it. Could you contact me about a refund please as it seems the engineers cannot find a solution. Thanks.
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: