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Vic2youhi
Contributor
Message 1 of 3

Mcafee account profile tied to Lenovo Consumer Client

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When I bought previous lenovo pc, I was register my personal email (payment email) to use lenovo Mcafee live for a year. After it was end, I choose not to subscribe. After try other anti virus, I want to back to Mcafee live and their vpn service. But  when I logging into mcafee home account, I cant update my profile (address, billing) because it seems locked into lenovo consumer. Because it regards me (my private and payment email) as Lenovo Consumer.  I dont want to create another email but the mcafee account seems lock to this "lenovo consumer account". 

 

Anyone have experience with this problem?

1 Solution

Accepted Solutions
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Mcafee account profile tied to Lenovo Consumer Client

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Hi @Vic2youhi,

Your account is now updated with your user name, kindly have a check.

Please let us know if there are any assistance needed.

Thanks,
Avinash.

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2 Replies
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Mcafee account profile tied to Lenovo Consumer Client

Jump to solution

Hi @Vic2youhi,

Your account is now updated with your user name, kindly have a check.

Please let us know if there are any assistance needed.

Thanks,
Avinash.

kisayquri
Contributor
Message 3 of 3

Re: Mcafee account profile tied to Lenovo Consumer Client

Jump to solution

When I bought previous lenovo pc, I was register my personal email (payment email) to use lenovo Mcafee live for a year. After it was end, I choose not to subscribe. After try other anti virus, I want to back to Mcafee live and their vpn service. But  when I logging into mcafee home account, I cant update my profile (address, billing) because it seems locked into lenovo consumer. Because it regards me (my private and payment email) as Lenovo Consumer.  I dont want to create another email but the mcafee account seems lock to this "lenovo consumer account". 

https://showbox.tools/

Anyone have experience with this problem

 

Same problem i need help.

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