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abhishekmr89
Former Member
Message 1 of 8

McAffe subscription expired before time period

Hi Team

I am from India,I have brought HP envy laptop from US,It has come with preinstalled mcaffe protection for period of 1 year,I have brought this laptop on january 20 th from atlanta ,It was working fine till last saturady i.e, 15 february,till then the time zone was of atlanta and when i changed the time zone to india ,after sometime my mcaffe antivirus is showing an alert like ur subscription will expire in 4 days ,whre as stilll 11 months are there for its expiry,Please suggest me a solution as i have only 2 days left.

Please reply asap

7 Replies
abhishekmr89
Former Member
Message 2 of 8

Re: McAffe subscription expired before time period

It has windows 8.1 installed on it

selvan
McAfee Retired
McAfee Retired
Message 3 of 8

Re: McAffe subscription expired before time period

Hi abhishek,

Try the below step and post back the outcome..!

> Check to see if there is McAfee's "M" shield icon present on the System tray area. If yes right click the icon and choose Verify Subscription.

> Wait for McAfee to verify your Subscription until you see a confirmation dialogue on the lower right of the screen. Click OK.

> Open McAfee user Interface and see if the Subscription information is correct..!

abhishekmr89
Former Member
Message 4 of 8

Re: McAffe subscription expired before time period

i subscription information said like verified ,but again the warning is saying like the product will expire in 1 day,plese help asap

exbrit
MVP
MVP
Message 5 of 8

Re: McAffe subscription expired before time period

Are you absolutely sure that your system clock is accurate?  Time, timezone and date - check them all.

abhishekmr89
Former Member
Message 6 of 8

Re: McAffe subscription expired before time period

yes i have changed the timezone from atlanta to india i.e utc+5.30 chennai,timezone,pls help

exbrit
MVP
MVP
Message 7 of 8

Re: McAffe subscription expired before time period

OK as long as the date is also correct I'd best leave this to Selvan to sort out for you.

selvan
McAfee Retired
McAfee Retired
Message 8 of 8

Re: McAffe subscription expired before time period

Hi abhishek,

I will be sending you a Private Message shortly Please Respond to proceed further...!

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