McAfee pop up

[Pups]

I have BT Halo 3. It came with McAfee, The BT changed it to Norton which totally trashed my computer. Cost me £60 for a techy to sort it. I purchased a 2 year license for McAfee. Recently I get a pop up from McAfee to say there are 5 viruses in Microsoft Edge. A button says "Remove Virus" I have done a full scan and it found nothing.  What it is doing is sending me to a page saying my account has expired and wants me to pay again!!! This pop up is appearing every few minutes. I am 83 years old have been on internet for well over 25 years and it is so annoying. Pups

[Hari_durairaj · Accepted solution]

Hi @Pups 

Greetings from McAfee

We are sorry for the inconvenience caused. Kindly follow the below steps and update us the issue status

• Disable Sites notification on your browser (Open Browser >> Settings >> Security and Privacy >> Site Settings >> Notifications)

Also it seems to be an unwanted browser extension/software causing the trouble. McAfee Malware Cleaner (MMC) is a free tool that cleans malware, adware, viruses, and other threats from your Windows computer. kindly refer the below article for troubleshooting steps.

McAfee Malware Cleaner

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

[Pups · Accepted solution]

Thank you I have now got rid of it.

[Chris37]

I was using Microsoft Edge browser and the ugly 5 Viruses popup kept popping in and out but  I never clicked on it.

I went to Microsoft edge>click right top 3 dots > system> notifications > brousless.com> BLOCK 

FIXED IT 

[Chris37]

I was using Microsoft Edge browser and the ugly 5 Viruses popup kept popping in and out but I never clicked on it.

I went to Microsoft edge>click right top 3 dots > system> notifications > brousless.com> BLOCK 

FIXED IT 

[Chris37]

I was using Microsoft Edge browser and the ugly 5 Viruses popup kept popping in and out but, I never clicked on it.

I went to Microsoft edge>click right top 3 dots > system> notifications > brousless.com> BLOCK 

FIXED IT