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maxim9
Contributor
Message 1 of 2

McAfee has a horrible business practice - scamming for subscriptions!!!

I bought a computer at Costo. I came with 1 year free McAfee Subscription, thru 10/5/2023. A charge of $80 came in on my credit card in Sep 2023, 1 month before the expiration. I disputed it right away. They only gave me a credit of $32. I now had to dispute it with my credit card company and provide them with documentation because they had the nerve to refund only 40% of an upcoming subscription!

1 Reply
GaneshR
Moderator
Moderator
Message 2 of 2

Re: McAfee has a horrible business practice - scamming for subscriptions!!!

Hi @maxim9 

Greetings from McAfee!!!

Sorry for the inconvenience caused. McAfee deals with multiple partners who gives subscription while purchasing laptop as a part of promotion. Since laptop purchased from Costo, they have given free subscription for 1 year. Inorder to get refund you can get in touch with Costo partner are to our consumer support.

McAfee Consumer Support

Regards

Ganesh Raju R

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