McAfee keeps on detecting a virus mwu.exe in my computer. Tried my luck on Malwarebytes but no threats were detected. I also can't trace the file using its full path. What should I do?
Hello @bvsotelojr
Please let me know the file name and location which is showing in McAfee Quarantine items list.
Regards
Ragoth Karnan
Hello @RagothKarnan. Thanks for responding. The virus does not actually appear on the Quarantined Items list. However, this is the information provided after the full scan:
Infected Item: mwu.exe
Full Path: C:\Users\Jeriel\mwu.exe
Threats found: JTI\Suspect.131076!e55c673c4f70
I tried to locate it using the path but I can't see it. I ran the attrib command on cmd and it appears there labeled A SH. I tried to delete it on cmd but to no avail.
Please visit the below path and check if there are any quarantined items
C:\ProgramData\McAfee\VirusScan\Quarantine\quarantine
If the directory is empty it means that McAfee has already cleared the infection. Note that some infections require McAfee to reboot the PC for cleaning.
Hello, @selvan. Thanks for responding.
I followed your instruction and arrived at the Quarantine file in .db format which I opened. From what I have seen, it seems the directory is empty (I'm not that tech-savvy).
I rebooted my PC, performed a full scan, and again, McAfee detects the virus mwu.exe and says it cannot delete it.
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