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Sencho
Contributor
Message 1 of 2
‎03-29-2023 02:57 PM

McAfee blocks my midi keyboard device

I bought a Novation Launckey MINI MK3 midi keyboard a couple of weeks ago but it just doesn't work with McAfee. As soon as I plug it in my laptop restarts and will not start until plugged out. I have attempted to temporarily disable the live safe or firewall, but nothing seems to work. Only when I fully uninstalled the antivirus from my pc is when the device started working. How could I fix this?

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GaneshR
Moderator
Moderator
Message 2 of 2
‎03-29-2023 07:20 PM

Re: McAfee blocks my midi keyboard device

Hi @Sencho 

Greetings From McAfee!!

Sorry for the inconvenience caused. Typically, the Firewall prompts you to accept or refuse an app's attempt to access the internet. When you make your selection, the Firewall creates a rule to remember and enforce your choice. If an app doesn’t have a rule that allows it to access the internet, your Firewall blocks the application to protect your computer. Please go through the attached article for the same.

Stop McAfee Firewall from blocking apps and devices in Windows.

Alternatively, you can reach consumer support from below link for any queries

McAfee Consumer Support

Regards

Ganesh Raju R

 

 

 

 

 

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