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Sw66
Contributor
Message 1 of 3

McAfee antivirus for Android provided by TMobile

Greetings, 

I would appreciate someone's response on this question:   On the McAfee antivirus/security app for Android phones that TMobile provides as part of their insurance package, Once the app is installed, is it mandatory to use the 6 digit (I believe it is 6 digits) code to open the phone each time it is to be used, or is it optional to use the code? This is the app available from the Google play store.

Of course the phone is more secure if you use a code each time to open it, but I am looking at a particular situation where it will be impractical (for multiple reasons) for the user I am helping to have to use a code each time they need to open the phone for use. 

So, another way to ask is: is it optional to use the code?  I have not been able to get through to TMobile at the moment to ask them.

Thanks very much for your help!

Sw66

2 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 3

Re: McAfee antivirus for Android provided by TMobile

Hi @Sw66 

Greetings from McAfee.

We would like to inform you that it is mandatory to create a 6 digit pin to set up McAfee mobile security(T-Mobile) on the android device. The McAfee 6 digit pin is only required for app-lock feature and anti-theft feature within the McAfee app.

For more information, kindly contact our chat support by clicking the link below or call 866-622-3911 for helpline number.

McAfee Chat Support

Regards,
Venkat

xin8068844519
Contributor III
Message 3 of 3

Re: McAfee antivirus for Android provided by TMobile

The code is for the app. There is no requirement to use it while using your mobile. It is only use when you open the app so I think it's workable.

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