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JosephP518
Contributor
Message 1 of 3

McAfee Virus Scanner Did Not Detect Viruses

My pc notified me of 5 viruses just yesterday. I bought a one year total protection from McAfee. Their scanner did not detect any viruses, is there any reason why it didnt detect said viruses? How do i fix it to make sure the viruses are detected and removed?

2 Replies
Rajiv__s
McAfee Retired
McAfee Retired
Message 2 of 3

Re: McAfee Virus Scanner Did Not Detect Viruses

Hello @JosephP518 ,

The notification that you received about virus might be a browser pop up so we suggest you to share the screenshot of the notification and also run on full scan on the machine it will make sure there are no suspicious files. 

Regards
Rajiv S

jtdetect
Contributor
Message 3 of 3

Re: McAfee Virus Scanner Did Not Detect Viruses

I too keep getting POP UPS "over and over"  5 viruses have been on you computer by WINDOWS + and McAfee!  The three that  that the pop up says McAfee detected, state to run a scan.   The Scan the POP UP gives me runs and then states my subsciption EXPIRED 8/29/22???  How is this possible when I puchased McAfee Total Protection and installed iit yesterday???

  three of the viruses are:  TrojanWin32

                                               US1.pgorghtnew.com

                                                Laddleoser.com

NOTE: Window Defender, ScanGuard,  and McAfee Total protection FULL SCAN, RUN error FREE??

 John H

 

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