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The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 1 of 4

McAfee Tracker remover and Check mark not appearing

I noticed that McAfee tracker remover is not removing browser history. Even before running the option of clearing browsing history is checked.

Other issue that I am facing is no tick mark appearing in scan results in MS Edge browser and Mozilla Firefox. Chrome is running fine.

#McAfee tracker remover # Web page scanning or check mark.

3 Replies
Bashu
Moderator
Moderator
Message 2 of 4

Re: McAfee Tracker remover and Check mark not appearing

Hi @The_Eagle_007 

Sorry for the inconvenience caused. 

Please let us know the below details for better understanding to help you further.

  • May I know the McAfee version installed on your machine.
  • Kindly also let us know the Web advisor extension version.
        

Regards,
Basheera.

The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 3 of 4

Re: McAfee Tracker remover and Check mark not appearing

Screenshot 2023-12-04 180951.png

Chrome extension version: 8.1.0.4445

Firefox: 8.1.0.4241

Microsoft Edge: 8.1.0.4346

The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 4 of 4

Re: McAfee Tracker remover and Check mark not appearing

There are total of two issues:-

  • First is the check mark or tick sign is not appearing in the Mozilla firefox and Microsoft Edgr browser.
  • Second is when a user is running tracker remover it automatically asks for clear browsing history. In my case the browsing history of all the browsers are not cleared even if the option for clearing the browsing history was turned on before clearing via tracker remover.
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