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bigaceks1
Former Member
Message 1 of 3
‎02-13-2010 08:47 AM

McAfee Renewal

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I have been with At&t for 3 years now,! keep getting a pop-up saying that my system is not fully protected,when I click 'Fix' it sends me to the McAfee & At&t pages and asked if I am still with At&t,I click yes and it starts downloading the renewl,when it is all said and done the protection package still does not work,pop-up still say's that I am not protected.I have tried this 5 times,,,any idea's out there?

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1 Solution

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Dinz
Former Member
Message 2 of 3
‎02-15-2010 08:18 AM

Re: McAfee Renewal

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Hi ,

Please check whether the system clock is set right (including month & year).

May I know whether you made any recent changes for the computer like a system restore ?

Also run MVT from http://mvt.mcafee.com and provide me your session id ?

Regards,

Dinesh K

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2 Replies
Dinz
Former Member
Message 2 of 3
‎02-15-2010 08:18 AM

Re: McAfee Renewal

Jump to solution

Hi ,

Please check whether the system clock is set right (including month & year).

May I know whether you made any recent changes for the computer like a system restore ?

Also run MVT from http://mvt.mcafee.com and provide me your session id ?

Regards,

Dinesh K

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bigaceks1
Former Member
Message 3 of 3
‎02-15-2010 08:38 AM

Re: McAfee Renewal

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That was it,,I had went into my calander to check a date and must have hit apply some how ,,Thank You very much!

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