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oldtimer48
Contributor
Message 1 of 5

McAfee Real Time Scanning freezing Windows 10

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I have Windows 10, using McAfee Internet Security, recently my computer has been freezing and slowing up considerably.  I turned off Realtime scanning and the computer runs okay, can anyone help with a fix?

1 Solution

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catdaddy
MVP
MVP
Message 3 of 5

Re: McAfee Real Time Scanning freezing Windows 10

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                     I wonder if you have any other Security application running as well? Or if you have inadvertently picked up a (Pup)?

                    

Although Malwarebytes (Free) is compatible alongside your McAfee Software. If you are running the Pro Version,it is advisable to (Disable)  the RTS module to prevent any clashes.

                       Short of removing your McAfee software from your Control Panel/Programs and Features/Restart. Then following up with the MCPR Tool to remove any remnants. Then go to your account and reinstall.

                         I would try running the latest MVT to see if there are any problems,and attempt to resolve them. Self Help - McAfee Virtual Technician

Cliff
McAfee Volunteer

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4 Replies
catdaddy
MVP
MVP
Message 2 of 5

Re: McAfee Real Time Scanning freezing Windows 10

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Successfully moved from Support Forums to General Discussion .Discussions

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 3 of 5

Re: McAfee Real Time Scanning freezing Windows 10

Jump to solution

                     I wonder if you have any other Security application running as well? Or if you have inadvertently picked up a (Pup)?

                    

Although Malwarebytes (Free) is compatible alongside your McAfee Software. If you are running the Pro Version,it is advisable to (Disable)  the RTS module to prevent any clashes.

                       Short of removing your McAfee software from your Control Panel/Programs and Features/Restart. Then following up with the MCPR Tool to remove any remnants. Then go to your account and reinstall.

                         I would try running the latest MVT to see if there are any problems,and attempt to resolve them. Self Help - McAfee Virtual Technician

Cliff
McAfee Volunteer
oldtimer48
Contributor
Message 4 of 5

Re: McAfee Real Time Scanning freezing Windows 10

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Thank you catdaddy,  I ran the virtual technician, nothing came up.  I uninstalled LiveSafe completely, ran the removal tool, a simple process, reinstalled LiveSafe and so far, touch wood, my problem seems to have been resolved, thank you again your advice is appreciated

catdaddy
MVP
MVP
Message 5 of 5

Re: McAfee Real Time Scanning freezing Windows 10

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I am glad that all is okay

You may want to keep this Link for future reference

All the Best

CD

Cliff
McAfee Volunteer
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