McAfee Alert asking to install Web Advisor (MAC)

[Abhishek_Das]

Hi @david_55 @SatishBala @mqa @terravic @Glaydson ,

We apologize for the inconvenience. This issue has been reported and we are working on the fix. We will update you once the issue is resolved from our end. 

Thanks & Regards,
Abhi

[TXGRunner]

Any update?
McAfee was first notified over 4 weeks ago.

I get two pop-ups, one is a request to update the software, the other is to install Web Advisor which I do not want.

On the first pop-up, if I click "update," nothing happens, the pop-up just goes away. I checked my McAfee Internet Security Console and I have it configured to run weekly software updates automatically. Under notifications, it reads "You have the latest protection..." Under Account, it says I have 167 days left of coverage and that my subscription is "active." There should be no reason I am getting update popups.

I do not want Web Advisor. The only button on the WA popup is "Get Protected." This opens a webpage for McAfee and then launches the Mac OS App Store.

The pop-ups are not synchronized, so I get one, then maybe 15 minutes later I get the other one, and so-on, and so-on. This very annoying watching a movie or show, but this is really unacceptable when I am writing and this interruption is constantly breaking my rhythm, disrupting my train of thought.

Please, address this issue, and do it quickly. This is not an unreasonable request on our part.

[TXGRunner]

Hello? Any answer? Any status on now known issue for many weeks?

Anybody there...hello?

[TXGRunner]

What are we at 9 weeks? 10 weeks? Still no answer on an issue McAfee created and McAfee acknowledges, but refuses to address.

[Abhishek_Das]

Hi @TXGRunner ,

Apologies for the late response. 

The issue is fixed in the latest version. Kindly uninstall and reinstall the McAfee app  and requesting you to share us the outcome.

Regards,
Abhi