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Zindo
Contributor II
Message 1 of 3
‎03-27-2023 08:33 AM

Macfee SCAMMED me of close to R2 000 ---No Refund Commng

I am very angry that, without my consent, Macfee did an auto-renewal of close to R2000 from my credit card account and no refund is coming despite false claims that they can refund customers. I am very angry and disappointed that they closed all channels of communication but managed to lure me into providing my credit card details in the first place.

I will always seek any ways and platforms to shame them and warn other potential victims until I get my money back.

2 people had this problem.
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2 Replies
krishna55
Moderator
Moderator
Message 2 of 3
‎03-27-2023 10:35 AM

Re: Macfee SCAMMED me of close to R2 000 ---No Refund Commng

Hi @Zindo,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

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AJkrugel
Contributor
Message 3 of 3
‎07-07-2023 01:04 AM

Re: Macfee SCAMMED me of close to R2 000 ---No Refund Commng

I have the same issue and non of the customer service options from works. I can't even get into my account because the email doesn't work and the recovery email is "blocked for my protection"? I am struggling to get any contact to refund nearly R3000.00 

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