MCCSPSERVICEHOST.EXE

[olderthandirt51]

I have McAfee Small Business Security installed on my system.  On 8/17/2015, I started to receive a "Location Activity" Event Log warning saying "C:\Program Files\Common Files\McAfee\CSP\1.6.1008.0\McCSPServiceHost.exe" activated a sensor.  This appears to be a McAfee file.  I've run Stinger and MalwareBytes on the system, but neither found any malware.  So is this a legit file?  If so, why are you tracking my location?  And how can I stop the event log warning?  See attachment for file details.

[catdaddy · Accepted solution]

Yes this is a Legitimate file,as we have it running on the Consumer Version .

Regards,

CD

[exbrit]

It's McAfee Cloud Services Platform.

I moved this to Consumer > General by the way, as there is no section dedicated to small business software yet that I can find.

[olderthandirt51]

And is there anything that I can do about the event log warning that started appearing?

[exbrit]

Best contact Technical Support, accessible through the interface > Help

[olderthandirt51]

I could spend an hour looking around the "Help" and still not have a number to call.  I've already looked.  Help is generally worthless.  Google often offers better help than OEM help.  So is there a number to call?

[exbrit]

What is the exact name of the McAfee product, so I can look it up.

[exbrit]

Also post your location please.

By the way, you said event log alert, is that all it is or is it a popup alert?

[olderthandirt51]

Finally found a McAfee chat.  They recommended doing a McAfee AV Update, which I probably already did, but did again anyway.  The Microsoft Location Activity Log still gives a warning following the update and reboot.  So the file is safe; it's confirmed McAfee file by you.  (Detail of the file is on the original attachment.)  In the Chat, they confirmed that McAfee does track location .... hmmmmmm. Attached the Chat log.

[exbrit]

Interesting, thanks for posting that.  I'm still a bit vague as to which is the best place to go for assistance with this product, i.e. Business vs Consumer Support.

I asked internally and no answer thus far.

So is this solved for now at least?