MAC O/S Error: Unknown error received from scanners

[theskillet]

OS: macOS High Sierra

Version 10.13.2

McAfee Internet Security

Version 3.9.0.0

When I try to do a Full Scan, I get a pop-up with the following error: Unknown error received from scanners

Also, I frequently get an alert that Real-time scan: Not Working.

I have reviewed some forum notes, but they generally state that they will work offline with the user, and there is no resolution posted.  Any help would be appreciated.

[GaneshR]

HI Eric,

I have dropped you an Email. Please reply back to take it further

Regards

Ganesh Raju R

[dgd999]

What is the solution ?. Is the fix only done in private ?.

I hav ethe same problem with everything appearing ok except for the error warning - which is not ok.

[Choppo]

I have the problem as well

[Dezza155]

Me too!  i

Is McAfee protecting me or do I need to change supplier?

[Juliank]

I have the same error - Mac os 10.13.4.  Mcafee endpoint for mac 

[Juliank]

I have the same error.  Mac Os 10.13.4. Mcafee endpoint for mac

[Juliank]

HELP.

mac os 10.13.4

endpoint Sec;urity for Mac 10.2.3 (3074)

error returned when requesting scan "unknown error returned from scanner"

[Louis67]

Hi,

I have the same error. I have a 2016 MBP 15" at 10.12.6.

Is there a fix for this problem?

Louis

[selvan]

Hi All

The OP is facing an issue with Consumer version of Mac Security. For EndPoint Security in Mac please direct your question here https://community.mcafee.com/t5/Mac-and-Linux-Products/bd-p/mac-and-linux