The most prevalent solution I found from a number of sites including the official McAfee tech center was:
1) Run command prompt as an Administrator
2) Executing the command "regsvr32 jscript.dll" (It successfully executed)
3) Executing the command "regsve32 vbscript.dll (This also was succesful)
5) Attempting the download again.
Also, whenever the error box shows up, it prompts me to go to this link: http://us.mcafee.com/root/campaign.asp?cid=43582
The instructions on here are basically the same as those above. However, it also suggested I try uninstalling any previous McAfee programs using the special removal tool on the site. Well, I've never had any McAfee products of any kind on this computer before, however, I downloaded the tool and ran it anyway. The tool itself resulted in a "Cleanup Successful!" method as the FAQ said. I once more rebooted my computer and tried to the download again. Same result as before.
This is really driving me up a wall that I'm unable to download this and get coverage on my laptop... Also attached is the exact error message. Any help would be much appreciated!
Can you please zip the logs and attach here.
logs can be found at c:\programdata\mcafee\mclogs
I'm not quite sure what're requesting. I have yet to be have been able to download yet alone install any McAfee products, therefore, I lack a McAfee folder anywhere on my computer so I wouldn't know where to find these logs...
Please try the below steps ;
Restart the computer and start tapping the F8 key , from the windows advanced boot options menu select safe mode with networking.
Run the mcpreinstall tool from http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe and start installing again.
kindly report back if you come across any errors. If possible attach a screen shot of the error.
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