×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
scorpio118
Former Member
Message 1 of 3

Issue with Antivirus Plus 2013 activation

Hi, I bought McAfee Antivirus Plus 2013  and installed on my Windows 7 Home Basic. After the installation and during the activate step.

I am getting a message "Please wait while we connecto to McAfee.com" and never completes. I tried to cancel and reinstalled the software but still the same. Can someone help me on this?  I ran the setup as an admin.

Thanks in advance ...

2 Replies
Peacekeeper
Message 2 of 3

Re: Issue with Antivirus Plus 2013 activation

Some thoughts

1. any old AV preinstalled here and not removed by their own removal tool?

2  Sever down have you retried ?

3. call customer service they will get it activated

http://service.mcafee.com/CustomerService.aspx?lc=1033&sg=CS&pt=1

read a  solution I found wrt 1 above

https://community.mcafee.com/message/213302#213302

karthiks
Former Member
Message 3 of 3

Re: Issue with Antivirus Plus 2013 activation

Hi,

Also try changing your connection and activate the McAfee. Hope this helps

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community