I'm trying to install IS 2010 on 'Win 7 Ult' but it can't even get account details at all cause it tries to download antipiracycheck.aspx every damn time. (images below)
I also can't install through disc cause IS 2010 can't validate itself, which seems to be the case with everyone.
Anyway to fix this crap?
Hi Majestic,
Please run this tool in the computer in which you have the problem , and report back if this gives out any email address or any McAfee products.
Also let me know the following details ;
What is the operating system of the computer ?
How is the computer connected to internet ?
Did we have any McAfee products in the mchine previously ?
Regards,
DineshK
McAfee Online Comuunity Moderator
Run what tool? You didn't specify or give a link to one.
Sorry for that here is the tool http://us.mcafee.com/apps/agent/tools/ts/ts_getemail_new.asp. .Click on this link and let me know if it displays blank or any other information with McAfee .
Did we run the mcafee removal tool while uninstalling the programs ?
Regards,
DineshK
McAfee Online Comuunity Moderator
Yes I get a blank page when I go to that link.
I did use the removal tool when I uninstalled the program.
EDIT: Downloaded the program from http://home.mcafee.com/Store/Downloads.aspx as "Try Now" option, now I get the activation problem that IS a bug but you claim isn't. If it doesn't activate, it refuses to update even by manual. With all these problems I am even considering downloading a nulled version.
Message was edited by: Majestic on 7/6/10 4:07:01 PM CDTMessage was edited by: Majestic on 7/6/10 4:10:28 PM CDTScratch that, it can't even recognize itself as installed. This shouldn't be saying that it is "compatible" with Windows 7. on 7/6/10 4:38:16 PM CDTHi Majestic,
Please get in touch with our chat technicians here, they will diagnose the issue and help you with the case.
Thanks,
Dinesh K
McAfee Online Community Moderator
I had already done that, 1st time nothing changed, 2nd it was escalated twice to teir 2.
After 2 hours they didn't know what was wrong.
Anyway I managed to fix it myself since McAfee or even Microsoft couldn't (McAfee tech said it was their problem).
How did you fix it?
Hey Majestic,
Glad that you are OK now, please do start a new thread if you have any issues. And for you scafun , we have suggested few steps in your original thread here : http://community.mcafee.com/message/139939 . please have it replied there.
Regards,
Dinesh K
McAfee Online Community Moderator
The user agent for Internet Explorer (In the registry (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent)) had been changed to
Google Crawl Bot (+www.somerussiansite.ru/somethingrussian.html) .NET CLR 3.5.30729; .NET4.0E; something russian; something russian; something russian; something russian with some legit things
Removing the russian counterparts in 'Post Platform' sub-section of 'User Agent' and in 'Accepted Documents', and restoring the correct setting for the useragent fixed the problem.
Fix
Regedit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent
Windows NT 6.1 means Windows 7, http://en.wikipedia.org/wiki/Windows_NT#Releases
Oh, btw I don't know any russian at all so I wouldn't have changed it myslef. Shame you can't my your own posts as the correct answer.
Message was edited by: Majestic on 7/16/10 5:48:48 PM CDTNew to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
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