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tplinh087
Contributor
Message 1 of 2

Intel anti-theft locked my laptop at BIOS, need a help

Intel anti-theft locked my laptop at BIOS, need a help

Intel Anti-Theft locked my laptop at BIOS, need assistance
My Sony Vaio Laptop has been locked by Intel anti-theft technology It says lock is due to platform attack detected.

Platform ID : 000079E2
intel(R) Anti-theft technology service provider ID :5,000
It is asking for a server recovery token either of which I do not have. Is there anyway to help me with this problem? Hope you can help me, if you want i advise somethings pls let me know !!! Thank you so much

1 Reply
Sudharsanam_G1
Moderator
Moderator
Message 2 of 2

Re: Intel anti-theft locked my laptop at BIOS, need a help

Hi @tplinh087 

We regret for the inconvenience!

Please let us know the following to assist you better with the issue

1. Operating System Version
2. McAfee Version
3. McAfee Product Suit
4. Screenshot of the error message

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

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