Intel (R) AT Supported system lock

[jatbenji]

HI,

my friend send him his acer aspire s3 notebook and ask me to settle this problem.

he totally cant remember the password. He still can access the email display at bottom of the screen, he already try retrieve passwd but cannot.

i want to ask how can i get the server token Password? The laptop is with me. Please advice what to do.

thanks.

[Peacekeeper · Accepted solution]

Call support for anti-theft

Intel® Anti-Theft Service (Intel® AT Service) — Telephone support for the Intel® Anti-Theft Service ...

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[jatbenji]

thanks for the reply. already try the tips.. the problem is already answer the recovery question, but it say wrong answer. i just call the intel support.. they will call me back tomorrow regarding this matter. will update if solve

[Peacekeeper]

Thanks please update so i can close the thread. So your friend does not know the question answer either?

[jatbenji]

he remember one of 2 answer.. the first one he cant remember specificly what he had type.. a long nickname or a short nickname.. but already tried all. none accepted.

[Peacekeeper]

Ok see what support says if no chop I can get a tech to contact you.

[jatbenji]

sorry for late reply. busy with work today. now waiting for the tech support to call me. can i ask him straight away for the server token password? as for what i seem, the only way now is that.

btw, ill update after he call me.

[jatbenji]

no call from tech support. they give me time 26th aug 9pm-11pm local time. now already 11.46pm

[Peacekeeper]

This is what can happen a earlier call goes over time and that throws everything out. If they have not called you by same time tomorrow call them . I also pinged a tech who handles AT issues as well

[jatbenji]

got 3 misscall at 5.40am.. didnt hear it because my phone in next room charging and it's rainy here.. very sleepy... my friend also got a misscall from them..and he also doesn't take it as not awake.