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Installation Incomplete

I purchased the McAfee Antivirus but am having a hard time getting it to download.  It keeps saying "Installation incomplete.  We couldn't install any of the security features incluced with your software."  Please help, I'm not very tech savvy!!

2 Replies

Re: Installation Incomplete

Moved from Community Support >General Discussions > Discussions

First make sure you have no other Security Applications installed, to include Windows Defender if your OS is Windows 10. It unlike prior OS has Anti-Virus Capabilities as well. Kindly follow these Guidelines/Instructions to properly do a Clean install. How To Uninstall/Reinstall McAfee Consumer Products EXCEPT Anti-Theft

If you still have issues, you can of course contact Technical Support 24/7 at no cost:   Online Chat\Phone being the most expedient.

All the best,



Consumer Products

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Message 3 of 3

Re: Installation Incomplete

Hi Megan,

Please go through the below article which is more relevant to the error message that you posted


Note that Tech Support is always available 24x7 at

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