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micktimpeter
Former Member
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Message 1 of 5
‎11-16-2017 10:02 AM

I have an Acer laptop that is being blocked by the firewall from accessing the internet. The McAfee security menu indicates the subscription expiry is 10/14/2008 (expired). How do I restore access?

My Acer notebook is being blocked by the firewall. The subscription expiry indicates 10/14/2008. How do I restore access?

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4 Replies
selvan
McAfee Retired
McAfee Retired
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Message 2 of 5
‎11-16-2017 10:26 AM

Re: I have an Acer laptop that is being blocked by the firewall from accessing the internet. The McAfee security menu indicates the subscription expiry is 10/14/2008 (expired). How do I restore access?

Hello Peter

It sounds like the version of McAfee is pretty old based on expiry date and needs to be updated. Please remove the existing McAfee and install fresh from your Online Account. Note that you will gain Internet access as soon as the outdated version of McAfee is removed from the PC

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Peacekeeper
MVP
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Message 3 of 5
‎11-16-2017 12:32 PM

Re: I have an Acer laptop that is being blocked by the firewall from accessing the internet. The McAfee security menu indicates the subscription expiry is 10/14/2008 (expired). How do I restore access?

Uninstall Mcafee software

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micktimpeter
Former Member
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Message 4 of 5
‎11-18-2017 09:15 AM

Re: I have an Acer laptop that is being blocked by the firewall from accessing the internet. The McAfee security menu indicates the subscription expiry is 10/14/2008 (expired). How do I restore access?

I removed McAfee using the Windows remove function. I'm still blocked. Diagnostics indicates to check firewall setting for HTTP port (80), HTTPS (443) and FTP (21). I confirmed these setting values.

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Peacekeeper
MVP
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Message 5 of 5
‎11-18-2017 12:20 PM

Re: I have an Acer laptop that is being blocked by the firewall from accessing the internet. The McAfee security menu indicates the subscription expiry is 10/14/2008 (expired). How do I restore access?

Use MCPR in that link as well then if still an issue wait for Selvan though It would then not be a McAfee issue but a Windows one maybe.

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