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Suparit
Contributor
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Message 1 of 4

I cannot make a refund!

Hi McAfee,

I have been your customer for 5 years and I turn on an auto-renewal every year. However, it is too expensive right now so that I want to end my membership and make a refund.

I'm in Thailand and I couldn't call the number provided to make a refund of my auto-renewal. I know I'm still in the time period to make a refund. Please let me know how I can proceed asap!

Best Regards,

Suparit

3 Replies
GaneshR
Moderator
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Message 2 of 4

Re: I cannot make a refund!

Hi @Suparit

Greetings from McAfee.

Kindly respond to this message with your convenient date & time with a 48 hours time slot to contact you (convenient time), your email address registered with McAfee along with your best callback phone number to reach you and help you further.

Regards,

Ganesh Raju R

Suparit
Contributor
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Message 3 of 4

Re: I cannot make a refund!

Hi @GaneshR 

My phone number is +66915615519. Please give me a call between 10 am - 9 pm (UTC+07.00) on Mar 10 and 11, 2023. However, I cannot post my email address here in the community since I'm not allowed to do so.

I'm looking forward to hearing from you!

Best Regards,

Suparit

Suparit
Contributor
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Message 4 of 4

Re: I cannot make a refund!

@GaneshR  Please reply me asap. Thank you!

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