×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Peacekeeper
Message 21 of 26

Re: I cannot adjust the size or scroll through the McAfee window

Ok probably a 107/108 bug for some setups. Will check my other user I know on 108.

ventoacqua
Contributor II
Message 22 of 26

Re: I cannot adjust the size or scroll through the McAfee window


@Peacekeeper wrote:

What version do you have latest is R108. I am still on R51 so cannot check this.

My version is the 16.0 R51, McAfee Total Protection for 5 devices

Peacekeeper
Message 23 of 26

Re: I cannot adjust the size or scroll through the McAfee window

OK same as mine. I have no scaling issues my display setting is 100%. That said this display setting usually affects popups not the interface so best to contact support/chat and see what they say. Also request an escalation to a higher tech support person if 1st call no help.

Mardel
Contributor II
Message 24 of 26

Re: I cannot adjust the size or scroll through the McAfee window

Happy to report that my issue is fixed! I was unsuccessful with the uninstall and reinstall but it seems that support handled that (I was unaware) for me.  The screen size is fixed and I can access all of the functions again.

I appreciate the support and suggestions here.

cyberdude
Reliable Contributor
Reliable Contributor
Message 25 of 26

Re: I cannot adjust the size or scroll through the McAfee window

thanks for coming back here.

glad to see that things worked out finally on your end and problem is fixed.

all the best

ventoacqua
Contributor II
Message 26 of 26

Re: I cannot adjust the size or scroll through the McAfee window

The new update solved the problem in my case too, after a long time I can finally access the program options

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community