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Qw2rty
Contributor
Message 1 of 3
‎10-18-2021 02:07 PM

How to remove/deactivate a device from my McAfee subscription.

I have a McAfee membership which only has spot for 10 devices. One of my PCs is very broken and due to that, I've had to reset it completely multiple times, and in those times I've installed McAfee in it. What I didn't realize up to now was that every time I reset it and reinstalled it, It counted as a different device. Now I don't have any more spots to download McAfee, and since I cant access the old version of my PC, I cant uninstall it manually.

Is there a way to uninstall McAfee logging into my account in the browser? Can I revoke the membership from every device and reset the available spots for devices? Please tell me because I need McAfee as it is very useful in my day to day tasks.

 

3 people had this problem.
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2 Replies
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 3
‎10-18-2021 02:36 PM

Re: How to remove/deactivate a device from my McAfee subscription.

Hi @Qw2rty,

We understand your concern, we request you to access the article below on how to deactivate devices from your account.

How to deactivate an existing PC's McAfee software license 

If you any issues in following up with the article, we recommend you to get in touch with our support team by accessing the link below.

McAfee Chat Support 

Thanks,
Avinash.

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parvanstoyanov
Contributor
Message 3 of 3
‎09-21-2022 11:01 PM

Re: How to remove/deactivate a device from my McAfee subscription.

It is very hard or impossible to manage devices via a web platform that you provide.
In case one of my pc is on a remote location and I want to cancel my subscription for this device it is impossible to do it.
I write a couple of tickets to McAfee support.
The only option is to buy more licenses.
In this case, I should think to change this company. I'm not happy with that, but if I have some other technical problem it's better to shoot myself. That will be easier than writing a virtual assistant with stupid non working proposal
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