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How to log in to a service request?

I want to dispute a renewal that has taken place on my bank account but when I go to the online support I get a message saying that a service request has been opened, then I get an email saying I need to respond to the service request of it will be closed. I can't find how to do this and then it gets closed. I am going around in circles and would appreciate some help.

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Re: How to log in to a service request?

Hi @YvCrosse 

We are truly sorry for the inconvenience as there is no possible option to provide refund through community. Please access the below link to get in touch with our chat support. You may also us on our toll free number 866-622-3911 if you are located in USA or Canada. 

McAfee Chat Support 


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